• Customer Service: +1(626)-698-4188
  • Booking@EEETRuck.com

About Services

1. What tire replacement services do you offer?

We provide comprehensive roadside tire replacement services, including but not limited to:

  • Tire replacement (including spare tire installation and on-site patching)
  • Battery jump-start
  • Tire repair (for minor punctures)
  • Spare tire delivery (if you don’t have a spare, we can deliver one)

Whether for light-duty or heavy-duty trucks, we offer professional roadside tire assistance.

2. What areas do you cover?

We provide roadside assistance in the Rowland Heights, West Covina, and Ontario areas.
For specific service coverage, please visit www.eeetruck.com or call our hotline at +1 626-698-4188 for inquiries.

3. How can I request tire replacement assistance?

You can request emergency tire services through the following methods:

  • Phone Request: Call +1 626-698-4188, and our dispatch team will assist you immediately.
  • Online Request: Visit www.eeetruck.com and fill in your vehicle details, location, and issue description.

4. What is the estimated response time?

Response time depends on your location, traffic conditions, and weather. Typically, our arrival times are:

  • Urban Areas: 30 minutes
  • Highways & Remote Areas: 45-60 minutes
  • Severe Weather or Peak Hours: There may be slight delays, but we will provide an estimated arrival time upon confirmation.

5. Can I specify a destination for the tire replacement service?

Yes, you can specify your preferred destination when requesting the service, such as:

  • Fleet management warehouses or company parking lots
  • Repair shops designated by your insurance provider

6. Do I need to provide a spare tire?

We offer tire sales, delivery, and replacement services. If your vehicle has a spare tire, please let us know, and our technicians will assist you with the installation to get you back on the road as quickly as possible.

7. How is the service fee calculated?

The cost of tire replacement services is determined by several factors:

  • Service type (e.g., tire replacement, tire repair, etc.)
  • Rescue distance (calculated per mile from the dispatch location to the service destination)
  • Service time (nighttime or holiday services may incur additional fees)
  • Vehicle type (light-duty, medium-duty, or heavy-duty trucks)

You can get an instant online quote by visiting www.eeetruck.com or call +1 626-698-4188 for a consultation.

8. Are your roadside assistance technicians certified?

Yes, all our technicians are certified professionals who have undergone rigorous training to ensure safe and professional service.

9. What happens if my vehicle gets damaged during the tire replacement?

All our services are covered by commercial insurance. If any damage occurs during the tire replacement process, you may file a claim, and our insurance team will investigate and provide a fair resolution.

10. Do you offer membership programs or corporate service plans?

Yes, we provide corporate account management and membership plans for long-term clients and fleet management companies, including:

  • Priority assistance & fast response
  • Exclusive discounts & special pricing
  • Regular maintenance & fleet management services

For more details, visit www.eeetruck.com or contact us directly.

11. How can I contact you for support?

  • 24/7 Phone Support: +1 626-698-4188
  • Email Support: support@eeetruck.com